FAQ

FAQ

How do I contact RS Motorwerke?

Email sales@rsmotorwerke.com or use our contact form. For BBS Motorsport wheel quotes, use the BBS quote request form so we receive the vehicle, fitment, finish, and shipping details needed to quote accurately.

Where are you based and where do you ship?

RS Motorwerke is based in the USA. We ship to all 50 states and select US territories, including Puerto Rico. Alaska, Hawaii, Puerto Rico, other US territories, remote destinations, and oversized wheel shipments may require a manual quote.

Are all products in stock?

Not every item listed online is guaranteed to be in stock. Some products are special-order, preorder, imported, supplier-shipped, or made to order. For stock checks or ETA checks before ordering, email us.

How long do orders take to ship?

In-stock items usually ship within 1-5 business days after processing. Orders placed Saturday or Sunday are usually processed the following business day, excluding holidays. Special-order, preorder, imported, backordered, or supplier-shipped items may take longer.

Can you help confirm wheel fitment?

Yes. Please include the vehicle year, make, model, trim, brake package, suspension setup, current wheel/tire specs if known, desired wheel model, preferred size, finish, and final shipping address. The more detail we receive, the more useful the recommendation will be.

Can I submit photos or spec sheets?

Yes. Submit the form first, then email attachments to sales@rsmotorwerke.com with the same name used on the form.

Do you price match?

Price-match requests must come from an authorized dealer based in the United States. Overseas retailers, outdated prices, exclusive promotions, incorrect MSRP listings, unavailable inventory, and non-authorized sellers do not qualify.

What are your business hours?

Our business hours are Monday-Friday, 10AM-5PM MST.